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Mazda CX-5 Owners Manual: Troubleshooting

Bluetooth® does not operate under the following conditions. Check whether the following conditions apply to your Bluetooth® device:

The device is not being operated correctly.

The device is not connected to the Bluetooth® unit equipped on the vehicle.

The device's battery is weak.

A device which interferes with radio wave reception has been placed in the vehicle.

The ignition switch has been turned off.

If none of the above conditions apply, refer to the following to see if any of the problem symptoms correspond to your device.

If the problem cannot be resolved, consult an Authorized Mazda Dealer or Mazda Bluetooth® Hands-Free Customer Service.

Mazda Bluetooth® Hands-Free Customer Service

If you have any problems with Bluetooth®, contact with our toll-free customer service center.

U.S.A.

Phone:800-430-0153 (Toll-free) Web: www.MazdaUSA.com/bluetooth Canada Phone:800-430-0153 (Toll-free) Web: www.mazdahandsfree.ca Mexico Center of Attention to Client (CAC) Phone:01-800-01-MAZDA (Toll-free) Web: www.MazdaUSA.com/bluetooth

Device pairing, connection problems


Voice recognition related problems


Regarding problems with calls


Other problems


Bluetooth® Audio
Applicable Bluetooth® specification Ver. 2.0 or higher Response profile • A2DP (Advanced Audio Distribution Profile) Ver. 1.0/1.2 • AVRCP (Audio/Video Remote Control Profile) Ver. 1.0/1.3/ ...

Interior Equipment
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Other materials:

Rear Body Control Module (Rbcm) Inspection
1. Disconnect the negative battery cable.. 2. Remove the following parts: a. Trunk board. b. Trunk end trim. c. Rear scuff plate (LH). d. Trunk side trim (LH). 3. Remove the rear body control module (RBCM) from the body with the connector connected.. 4. Connect the negative battery c ...

Instrument Cluster Removal/Installation
CAUTION: If configuration is not performed when the instrument cluster is replaced with a new one, the vehicle specification information is not stored in the instrument cluster and the system will not operate normally. When performing configuration, it is necessary to read the ...

Evaporative Emission (Evap) Control System
Purpose, Outline Prevents release of evaporative gas into the atmosphere. The intake manifold vacuum introduces evaporative gas to the intake manifold via the charcoal canister and the purge solenoid valve. System Diagram U.S.A. and CANADA Except U.S.A. and CANADA ...

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