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Mazda CX-5 Owners Manual: Troubleshooting

Bluetooth® does not operate under the following conditions. Check whether the following conditions apply to your Bluetooth® device:

The device is not being operated correctly.

The device is not connected to the Bluetooth® unit equipped on the vehicle.

The device's battery is weak.

A device which interferes with radio wave reception has been placed in the vehicle.

The ignition switch has been turned off.

If none of the above conditions apply, refer to the following to see if any of the problem symptoms correspond to your device.

If the problem cannot be resolved, consult an Authorized Mazda Dealer or Mazda Bluetooth® Hands-Free Customer Service.

Mazda Bluetooth® Hands-Free Customer Service

If you have any problems with Bluetooth®, contact with our toll-free customer service center.

U.S.A.

Phone:800-430-0153 (Toll-free) Web: www.MazdaUSA.com/bluetooth Canada Phone:800-430-0153 (Toll-free) Web: www.mazdahandsfree.ca Mexico Center of Attention to Client (CAC) Phone:01-800-01-MAZDA (Toll-free) Web: www.MazdaUSA.com/bluetooth

Device pairing, connection problems


Voice recognition related problems


Regarding problems with calls


Other problems


Bluetooth® Audio
Applicable Bluetooth® specification Ver. 2.0 or higher Response profile • A2DP (Advanced Audio Distribution Profile) Ver. 1.0/1.2 • AVRCP (Audio/Video Remote Control Profile) Ver. 1.0/1.3/ ...

Interior Equipment
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Other materials:

Negative Battery Cable Disconnection/Connection [Skyactiv G 2.0]
WARNING: Before removing the SRS air bag system-related parts, always disconnect the negative battery cable and wait for 1 min. or more to allow the back-up power supply to deplete its stored power.. Required procedure after negative battery cable disconnection/connection ...

Door Module Panel
Purpose, Function Styrofoam door module panels have been adopted for reducing vehicle weight. Construction Styrofoam is applied to the door module panels (shaded areas) during manufacture. ...

Air Bag System Warning Light [Two Step Deployment Control System]
Purpose The air bag system warning light notifies the driver of a malfunction in the SRS air bag system. Function If a malfunction occurs in the SRS air bag system, the air bag system warning light illuminates or flashes. Construction LEDs (light-emitting d ...

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