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Mazda CX-5 Owners Manual: Reporting Safety Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 (TTY:1-800-424-9153) ; go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

NOTE

If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:

Mazda North American Operations 7755 Irvine Center Drive Irvine, California 92618-2922 or P.O. Box 19734
Irvine, CA 92623-9734
Customer Assistance Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown  in this booklet.

Reporting Safety Defects
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Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact Transport Canad ...

Other materials:

Antilock Brake System (ABS)
The ABS control unit continuously monitors the speed of each wheel. If one wheel is about to lock up, the ABS responds by automatically releasing and reapplying that wheel's brake. The driver will feel a slight vibration in the brake pedal and may hear a chattering noise from the brake sy ...

Headlight Aiming
NOTE: Perform headlight aiming if any of the following work is performed. Front combination light replacement Work that can affect vehicle height such as suspension replacement or removal/installation. 1. Empty the vehicle by having all occupants leav ...

Blind Spot Monitoring (Bsm) Control Module Inspection
1. Disconnect the negative battery cable.. 2. Remove the rear combination light.. 3. Remove the rear bumper.. 4. Connect the negative battery cable.. 5. Verify that the voltages of each of the terminals are as indicated in the terminal voltage table (reference). If the voltage is n ...

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