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Mazda CX-5 Owners Manual: Reporting Safety Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 (TTY:1-800-424-9153) ; go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

NOTE

If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:

Mazda North American Operations 7755 Irvine Center Drive Irvine, California 92618-2922 or P.O. Box 19734
Irvine, CA 92623-9734
Customer Assistance Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown  in this booklet.

Reporting Safety Defects
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Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact Transport Canad ...

Other materials:

Front Suspension
Outline A strut type front suspension has been adopted. The connection area of the front crossmember and body is a 6-point rigid mount type. The cross-section on the center member of the front crossmember has been expanded and the longitudinal offset of the ...

Down Switch [Fw6 A EL, Fw6 Ax EL]
Purpose/Function The down switch detects the shift down operation of the selector lever. The down switch signal is sent to the TCM via CAN and is used for manual shift control and engine-transaxle integration control. Construction The down switch is installed to the se ...

Drive Belt Auto Tensioner Inspection
WARNING: A hot engine can cause severe burns. Turn off the engine and wait until it is cool before servicing. CAUTION: If the rubber part of the drive belt auto tensioner is damaged by a screwdriver or other tool, oil in the hydraulic pressure unit could leak and the tens ...

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