Mazda CX-5 Owners Manual: Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)
Customer Assistance (Canada)
Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All
Authorized Mazda Dealers have both the knowledge and tools to keep your Mazda in
top condi ...
Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve
you. All Authorized Mazda Dealers have the knowledge and the tools to keep your
Mazda vehicle in top condition.
If y ...
Other materials:
Front Seat Belt Pretensioner and Load Limiting Systems
For optimum protection, the driver and front passenger seat belts are equipped
with pretensioner and load limiting systems. For both these systems to work properly
you must wear the seat belt properly.
Pretensioners:
In moderate or severe frontal or nearfrontal accidents, the front air bag and ...
Refrigerant Pressure Sensor Removal/Installation [Manual Air Conditioner]
1. Disconnect the negative battery cable..
2. Discharge the refrigerant..
3. Disconnect the refrigerant pressure sensor connector.
CAUTION:
If moisture or foreign material enters the refrigeration cycle, cooling ability
will be lowered and abnormal noise will occur. Always immediate ...
Refrigerant Pressure Sensor Inspection [Full Auto Air Conditioner]
1. Install the manifold gauge.
2. Verify the high-pressure side reading of the manifold gauge.
3. Measure the terminal voltage at PCM terminal 2BB, 2AX and 2AJ
4. Using the graph below, measure and verify the terminal voltages at 2AX.
5. Follow the PCM inspection when measuring the other te ...
