Mazda CX-5 Owners Manual: Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)
Customer Assistance (Canada)
Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All
Authorized Mazda Dealers have both the knowledge and tools to keep your Mazda in
top condi ...
Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve
you. All Authorized Mazda Dealers have the knowledge and the tools to keep your
Mazda vehicle in top condition.
If y ...
Other materials:
Inspection Of SST (Deployment Tool) [Standard Deployment Control System]
1. Before using the SST (49 H066 002), inspect its operation.
Inspection Procedure
1. Follow the steps below to inspect the SST (49 H066 002).
If not as indicated in the table, replace the SST (49 H066 002) because
it has a malfunction.
WARNING:
Do not use a malfu ...
Immobilizer System
The immobilizer system allows the engine to start only with a key the system
recognizes.
If someone attempts to start the engine with an unrecognized key, the engine
will not start, thereby helping to prevent the theft of your vehicle.
If you have a problem with the immobilizer system or the k ...
Front Pillar Removal [Panel Replacement]
Symbol Mark
Removal Procedure
CAUTION:
Remove the curtain air bag module to prevent damage before servicing.
Front-side
Rear-side
CAUTION:
Avoid cutting with a blowtorch or similar tools as the insulator (shaded
area) is flammable.
1. Rough cut the ...
