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Mazda CX-5 Owners Manual: Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).

Please help us by providing the following information:

1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)

Customer Assistance (Canada)
Satisfaction Review Process Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized Mazda Dealers have both the knowledge and tools to keep your Mazda in top condi ...

Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition. If y ...

Other materials:

Rear Beltline Molding Removal/Installation
CAUTION: Affix protective tape to the position shown in the figure. 1. Fully open the rear door glass. 2. Insert a tape-wrapped flathead screwdriver and then detach the clip A in the direction of arrow (1) shown in the figure. 3. Pull up the rear belt line molding in the di ...

Rear Door Trim Disassembly/Assembly
1. Disassemble in the order shown in the figure. 1 Switch panel cover 2 Power window subswitch. 3 Fastener 4 Rear door trim 2. Assemble in the reverse order of disassembly. ...

Instrumentation/Driver Info. Personalization
A personalization function has been adopted which enables the instrument cluster settings to be changed. The Mazda Modular Diagnostic System (M-MDS) is required to perform the setting. Refer to the Workshop Manual for the detailed setting procedure. Instrument cluster ...

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