Mazda CX-5 Owners Manual: Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)
Customer Assistance (Canada)
Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All
Authorized Mazda Dealers have both the knowledge and tools to keep your Mazda in
top condi ...
Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve
you. All Authorized Mazda Dealers have the knowledge and the tools to keep your
Mazda vehicle in top condition.
If y ...
Other materials:
Brake Pedal Inspection
Pedal Height Inspection
1. Measure the distance from the center of the upper surface of the pedal pad
to the insulator and verify that it is as specified.
If not within the specification, inspect the following items and repair or
replace the applicable part if there is any malfunct ...
Controller Area Network (Can) System
Outline
A CAN system has been adopted which can send and receive multiple signals
over a single communication path from related modules.
System wiring diagram
HS-CAN
MS-CAN
Structure
The CAN system consists of CAN system-related modules built into the CPU
...
Coil Antenna
Purpose
Sends the ID data programmed to the electronic transmission device (transponder)
in the remote transmitter to the start stop unit.
Function
A magnetic field occurs around the push button start.
Construction, Operation
The coil antenna built into the push b ...
