Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)
Customer Assistance (Canada)
Customer Assistance (Mexico)SRS Air Bag Deployment Criteria
This chart indicates the applicable SRS equipment that will deploy depending
on the type of collision.
(The illustrations are the representative cases of collisions.)
X: The SRS air bag equipment is designed to deploy in a collision.
*1 (With Driver and Front Passenger Occupant Classification ...
Plug Hole Plate Removal/Installation
CAUTION:
If the rubber on only one side of the plug hole plate front is lifted up,
it could damage the adapter at the location shown in the figure. When removing
the plug hole plate, lift up the rubbers at the same time.
Removal
1. Pull up the front part of the plug hole p ...
Instrument Cluster Removal/Installation
CAUTION:
If configuration is not performed when the instrument cluster is replaced
with a new one, the vehicle specification information is not stored in the instrument
cluster and the system will not operate normally.
When performing configuration, it is necessary to read the ...