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Mazda CX-5 Owners Manual: Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).

Please help us by providing the following information:

1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)

Customer Assistance (Canada)
Satisfaction Review Process Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized Mazda Dealers have both the knowledge and tools to keep your Mazda in top condi ...

Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition. If y ...

Other materials:

Decoration Panel Removal/Installation
CAUTION: Affix protective tape to the position shown in the figure. 1. Disconnect the negative battery cable.. 2. Open the glove compartment. 3. Insert a tape-wrapped flathead screwdriver in the position indicated by the arrow (1) in the figure and detach clip A. 4. ...

Spark Plug Inspection [Skyactiv G 2.0]
Specification Spark plug type PE01-18110, PE02-18110 Plug Gap Inspection CAUTION: To avoid possible damage to the tip, do not adjust the plug gap. To prevent damaging the tip, use a wire type plug gap gauge when inspecting the plug gap. 1. Measure the spark p ...

Electrical System
Electrical Parts Battery cable Before disconnecting connectors or removing electrical parts, disconnect the negative battery cable. Wiring Harness To remove the wiring harness from the clip in the engine room, pry up the hook of the clip using a flathead screwdriver. ...

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