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Mazda CX-5 Owners Manual: Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).

Please help us by providing the following information:

1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)

Customer Assistance (Canada)
Satisfaction Review Process Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized Mazda Dealers have both the knowledge and tools to keep your Mazda in top condi ...

Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition. If y ...

Other materials:

Warning Sound is Activated
Lights-On Reminder If lights are on and the ignition is switched to ACC or the ignition is switched off, a continuous beep sound will be heard when the driver's door is opened. NOTE • When the ignition is switched to ACC, the “Ignition Not Switched Off (STOP) Warning Beep”  ove ...

Knock Sensor (Ks) Removal/Installation
1. Disconnect the negative battery cable.. 2. Remove the plug hole plate.. 3. Remove the intake manifold.. 4. Disconnect the KS connector. 5. Remove the KS.. 6. Install in the reverse order of removal. KS Installation Note Verify that there is no foreign matter caught between ...

Rear Suspension
Outline E-type multi-link rear suspension has been adopted. The longitudinal span of the rear crossmember was extended and the longitudinal offset of the rear lateral link attachment position was reduced. Welding flanges were removed from the rear cros ...

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