Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)
Customer Assistance (Canada)
Customer Assistance (Mexico)Air Bag System Service Warnings [Standard Deployment Control System]
Air Bag Module Inspection
Inspecting an air bag module using a tester can operate (deploy) the air
bag module, which may cause serious injury. Do not use a tester to inspect an
air bag module. Always use the on-board diagnostic function to diagnose the
air bag module for malfunctions ...
Uniform Tire Quality Grading System (UTQGS)
Uniform Tire Quality Grading System (UTQGS)
This information relates to the tire grading system developed by the U.S. National
Highway Traffic Safety Administration for grading tires by tread wear, traction,
and temperature performance.
Tread Wear
The tread wear grade is a comparative rating ...
Air Bag System Warning Light [Two Step Deployment Control System]
Purpose
The air bag system warning light notifies the driver of a malfunction in
the SRS air bag system.
Function
If a malfunction occurs in the SRS air bag system, the air bag system warning
light illuminates or flashes.
Construction
LEDs (light-emitting d ...