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Mazda CX-5 Owners Manual: Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).

Please help us by providing the following information:

1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)

Customer Assistance (Canada)
Satisfaction Review Process Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized Mazda Dealers have both the knowledge and tools to keep your Mazda in top condi ...

Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition. If y ...

Other materials:

Rear Body Control Module (Rbcm) Configuration (Using As Built Data)
NOTE: If the configuration is performed using As-Built data, the set value of the personalization function is reset to the initial value (condition when shipped from factory). Verify the set value with the customer and perform the personalization function setting after performing th ...

Oil Control Valve (OCV) Removal/Installation
WARNING: A hot engine can cause severe burns. Turn off the engine and wait until it is cool before servicing. 1. Disconnect the negative battery cable.. 2. Remove the plug hole plate.. 3. Remove the ignition coil/ion sensors.. 4. Remove the cylinder head cover.. 5. Remove in ...

Front Seat Cushion Frame Removal/Installation
WARNING: Handling a side air bag improperly can accidentally operate (deploy) the air bag, which may seriously injure you. Read the service warnings/cautions in the Workshop Manual before handling the front seat (side air bag integrated).. If the sliding mechanisms on both side ...

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