Mazda CX-5 Owners Manual: Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)
Customer Assistance (Canada)
Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All
Authorized Mazda Dealers have both the knowledge and tools to keep your Mazda in
top condi ...
Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve
you. All Authorized Mazda Dealers have the knowledge and the tools to keep your
Mazda vehicle in top condition.
If y ...
Other materials:
Rear Drive Shaft
Purpose, Function
Engine noise and vibration have been reduced due to adoption of a bell joint
on the wheel side of the constant velocity joint.
A low noise and vibration double offset joint with low slide resistance has
been adopted for the differential side of the constant vel ...
Liftgate Latch Switch Inspection
1. Disconnect the negative battery cable..
2. Remove the following parts:
a. Liftgate upper trim.
b. Liftgate side trim.
c. Liftgate lower trim.
d. Liftgate latch and lock actuator.
3. Verify that the continuity is as indicated in the table.
If not as indicated in the tab ...
Rear Drive Shaft Inspection
1. Inspect each connecting part for looseness.
Tighten or replace parts if necessary.
2. Inspect the dust boot on the drive shaft for cracks, damage, leaking grease,
and looseness in the boot band.
3. Inspect the drive shaft for bends, cracks, and wear in the joints or ...
