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Mazda CX-5 Owners Manual: Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).

Please help us by providing the following information:

1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)

Customer Assistance (Canada)
Satisfaction Review Process Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized Mazda Dealers have both the knowledge and tools to keep your Mazda in top condi ...

Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition. If y ...

Other materials:

Cruise Control Switch Inspection
1. Disconnect the negative battery cable and wait for 1 min or more.. 2. Remove the driver?side air bag module.. 3. Disconnect the clock spring connector (part wiring harness-side). 4. Measure the resistance between clock spring terminals E and A (part wiring harness-side) using a tester. ...

Thermostat Inspection
1. Remove the thermostat.. 2. Visually check that the thermostat valve is closed. 3. Place the thermostat in water. WARNING: During inspection, the thermostat and water are extremely hot and can cause severe burns. Do not touch the thermostat and water. 4. Heat the water and c ...

Cruise Main Indicator Light (Amber)
Purpose/Function Illuminates while the cruise control system is in standby mode to inform the driver that the cruise control system is on standby. Construction Built into the instrument cluster. Operation Illuminates while the cruise control system is on sta ...

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