Mazda CX-5 Owners Manual: Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:
Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue.
• If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.
• If it becomes necessary to have the components or wiring system for the supplementary restraint system modified to accommodate a person with certain medical condition in accordance with a certified physician you must contact your dealership in order to avoid the potential loss of the warranty of your vehicle which may occur if some third party is hired by the customer to make any modifications to this system.
Log on: at www.MazdaMexico.com.mx
Answers to many questions, including how to locate or contact a local Mazda dealership in Mexico, can be found here.
E-mail: click on “Contactanos” at the top of the page at www.MazdaMexico.com.mx
By phone at: 01 800 01 MAZDA (62932)
By letter at:
Attn: Customer Assistance
Mazda Motor de Mexico
Mario Pani #150, PB Col. Lomas de Santa Fe
Mexico, D.F. C.P. 05300
Del. Cuajimalpa de Morelos
Tel: Customer Assistance
01 800 01 MAZDA (62932).
In order to serve you efficiently and effectively, please help us by providing the following information:
1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)
Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any qu ...
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Rear Body Control Module (Rbcm) Configuration (Using Read/Write Function)
NOTE:
When performing configuration, it is necessary to read the vehicle specification
information from the rear body control module (RBCM) before replacing it. Connect
the M-MDS to the vehicle and perform vehicle identification before removing
the rear body control module (RBCM). T ...
A/C Compressor Control [Full Auto Air Conditioner]
Purpose
The A/C compressor control switches the A/C compressor on/off according to
the vehicle environment.
Function
The A/C compressor control turns the A/C compressor on/off based on the climate
control unit operation and signals from each sensor.
The A/C compress ...
Heated Oxygen Sensor (HO2 S) Removal/Installation
WARNING:
A hot engine and exhaust system can cause severe burns. Turn off the engine
and wait until they are cool before removing the exhaust system.
CAUTION:
Do not allow flammable objects such as the taping for bundling wiring harness
to come into contact with the exhau ...