Mazda CX-5 Owners Manual: Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:
Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue.
• If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.
• If it becomes necessary to have the components or wiring system for the supplementary restraint system modified to accommodate a person with certain medical condition in accordance with a certified physician you must contact your dealership in order to avoid the potential loss of the warranty of your vehicle which may occur if some third party is hired by the customer to make any modifications to this system.
Log on: at www.MazdaMexico.com.mx
Answers to many questions, including how to locate or contact a local Mazda dealership in Mexico, can be found here.
E-mail: click on “Contactanos” at the top of the page at www.MazdaMexico.com.mx
By phone at: 01 800 01 MAZDA (62932)
By letter at:
Attn: Customer Assistance
Mazda Motor de Mexico
Mario Pani #150, PB Col. Lomas de Santa Fe
Mexico, D.F. C.P. 05300
Del. Cuajimalpa de Morelos
Tel: Customer Assistance
01 800 01 MAZDA (62932).
In order to serve you efficiently and effectively, please help us by providing the following information:
1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)
Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any qu ...
Other materials:
Front Lower Arm Inspection
1. Remove the front lower arm..
2. Inspect the front lower arm for bending or damage, and the front lower arm
ball joint for excessive looseness.
If there is any malfunction, replace the front lower arm.
3. Rotate the front lower arm ball joint stud 5 times. Install the
SST ...
Light Bulbs
WARNING
Do not replace the xenon fusion bulbs yourself:
Replacing the xenon fusion bulbs yourself is dangerous. Because the xenon fusion
bulbs require high voltage, you could receive an electric shock if the bulbs are
handled incorrectly. Consult an Authorized Mazda Dealer when the replaceme ...
Blind Spot Monitoring (Bsm) Control Module Removal/Installation
1. Disconnect the negative battery cable..
2. Remove the rear combination light..
3. Remove the rear bumper..
4. Disconnect the connector.
5. Remove the nuts.
6. Remove the BSM control module.
7. Install in the reverse order of removal.
8. Perform the BSM radar test..
CAUTION:
...
