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Mazda CX-5 Owners Manual: Customer Assistance (Mexico)

Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:

Contact Your Mazda Dealer

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue.

If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

If it becomes necessary to have the components or wiring system for the supplementary restraint system modified to accommodate a person with certain medical condition in accordance with a certified physician you must contact your dealership in order to avoid the potential loss of the warranty of your vehicle which may occur if some third party is hired by the customer to make any modifications to this system.

Log on: at www.MazdaMexico.com.mx

Answers to many questions, including how to locate or contact a local Mazda dealership in Mexico, can be found here.

E-mail: click on “Contactanos” at the top of the page at www.MazdaMexico.com.mx

By phone at: 01 800 01 MAZDA (62932)

By letter at:
Attn: Customer Assistance Mazda Motor de Mexico
Mario Pani #150, PB Col. Lomas de Santa Fe Mexico, D.F. C.P. 05300
Del. Cuajimalpa de Morelos Tel: Customer Assistance 01 800 01 MAZDA (62932).

In order to serve you efficiently and effectively, please help us by providing the following information:

1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)

Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition. If you have any qu ...

Mazda Importer/Distributors
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Other materials:

Sas Control Module Configuration (Using As Built Data) [Standard Deployment Control System]
NOTE: If the configuration is performed using As-Built data, the set value of the personalization function is reset to the initial value (condition when shipped from factory). Verify the set value with the customer and perform the personalization function setting after performing th ...

Map Light Inspection
Front Map Light 1. Disconnect the negative battery cable.. 2. Remove the front map light.. 3. Verify that the continuity between the front map light terminals is as indicated in the table. If not as indicated in the table, replace the front map light or front map light bulb ...

Parking Mechanism [Fw6 A EL, Fw6 Ax EL]
Purpose/Function The parking mechanism locks the output gear when the selector lever is shifted to the P position which locks the driving wheels against rotation to prevent coasting when parking the vehicle. Construction/Operation For component parts related to the parking ...

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