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Mazda CX-5 Owners Manual: Troubleshooting

Bluetooth® does not operate under the following conditions. Check whether the following conditions apply to your Bluetooth® device:

The device is not being operated correctly.

The device is not connected to the Bluetooth® unit equipped on the vehicle.

The device's battery is weak.

A device which interferes with radio wave reception has been placed in the vehicle.

The ignition switch has been turned off.

If none of the above conditions apply, refer to the following to see if any of the problem symptoms correspond to your device.

If the problem cannot be resolved, consult an Authorized Mazda Dealer or Mazda Bluetooth® Hands-Free Customer Service.

Mazda Bluetooth® Hands-Free Customer Service

If you have any problems with Bluetooth®, contact with our toll-free customer service center.

U.S.A.

Phone:800-430-0153 (Toll-free) Web: www.MazdaUSA.com/bluetooth Canada Phone:800-430-0153 (Toll-free) Web: www.mazdahandsfree.ca Mexico Center of Attention to Client (CAC) Phone:01-800-01-MAZDA (Toll-free) Web: www.MazdaUSA.com/bluetooth

Device pairing, connection problems


Voice recognition related problems


Regarding problems with calls


Other problems


Bluetooth® Audio
Applicable Bluetooth® specification Ver. 2.0 or higher Response profile • A2DP (Advanced Audio Distribution Profile) Ver. 1.0/1.2 • AVRCP (Audio/Video Remote Control Profile) Ver. 1.0/1.3/ ...

Interior Equipment
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Other materials:

Solar Radiation Sensor Inspection [Full Auto Air Conditioner]
1. Shine a fluorescent light or expose the solar radiation sensor to natural sunlight. 2. Connect the positive (+) lead to terminals B, C and negative (-) lead to terminal A of the solar radiation sensor, and verify that the voltage value is output. If the voltage is 0 V, replace ...

Refrigerant Pressure Sensor Inspection [Manual Air Conditioner]
1. Install the manifold gauge. 2. Verify the high-pressure side reading of the manifold gauge. 3. Measure the terminal voltage at PCM terminals 2BB, 2AX and 2AJ 4. Using the graph below, measure and verify the terminal voltage at 2AX. 5. Follow the PCM inspection when measuring the other ter ...

Headlight Aiming
NOTE: Perform headlight aiming if any of the following work is performed. Front combination light replacement Work that can affect vehicle height such as suspension replacement or removal/installation. 1. Empty the vehicle by having all occupants leav ...

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