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Mazda CX-5 Owners Manual: Troubleshooting

Bluetooth® does not operate under the following conditions. Check whether the following conditions apply to your Bluetooth® device:

The device is not being operated correctly.

The device is not connected to the Bluetooth® unit equipped on the vehicle.

The device's battery is weak.

A device which interferes with radio wave reception has been placed in the vehicle.

The ignition switch has been turned off.

If none of the above conditions apply, refer to the following to see if any of the problem symptoms correspond to your device.

If the problem cannot be resolved, consult an Authorized Mazda Dealer or Mazda Bluetooth® Hands-Free Customer Service.

Mazda Bluetooth® Hands-Free Customer Service

If you have any problems with Bluetooth®, contact with our toll-free customer service center.

U.S.A.

Phone:800-430-0153 (Toll-free) Web: www.MazdaUSA.com/bluetooth Canada Phone:800-430-0153 (Toll-free) Web: www.mazdahandsfree.ca Mexico Center of Attention to Client (CAC) Phone:01-800-01-MAZDA (Toll-free) Web: www.MazdaUSA.com/bluetooth

Device pairing, connection problems


Voice recognition related problems


Regarding problems with calls


Other problems


Bluetooth® Audio
Applicable Bluetooth® specification Ver. 2.0 or higher Response profile • A2DP (Advanced Audio Distribution Profile) Ver. 1.0/1.2 • AVRCP (Audio/Video Remote Control Profile) Ver. 1.0/1.3/ ...

Interior Equipment
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Other materials:

Filament Inspection
1. Switch the ignition ON (engine off). 2. Turn the rear window defroster switch on. CAUTION: Directly touching the rear window defroster filament with the lead of the tester could damage it. Wrap aluminum foil around the end of the lead and inspect the filament by touching it ...

PID/Data Monitor Inspection [Instrument Cluster]
1. Connect the M-MDS to the DLC-2. 2. After the vehicle is identified, select the following items from the initialization screen of the M-MDS. a. Select “DataLogger”. b. Select “Modules”. c. Select “IC”. 3. Select the applicable PID from the PID table. 4. Verify the PID dat ...

Immobilizer System
The immobilizer system allows the engine to start only with a key the system recognizes. If someone attempts to start the engine with an unrecognized key, the engine will not start, thereby helping to prevent the theft of your vehicle. If you have a problem with the immobilizer system or the k ...

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