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Mazda CX-5 Owners Manual: Troubleshooting

Bluetooth® does not operate under the following conditions. Check whether the following conditions apply to your Bluetooth® device:

The device is not being operated correctly.

The device is not connected to the Bluetooth® unit equipped on the vehicle.

The device's battery is weak.

A device which interferes with radio wave reception has been placed in the vehicle.

The ignition switch has been turned off.

If none of the above conditions apply, refer to the following to see if any of the problem symptoms correspond to your device.

If the problem cannot be resolved, consult an Authorized Mazda Dealer or Mazda Bluetooth® Hands-Free Customer Service.

Mazda Bluetooth® Hands-Free Customer Service

If you have any problems with Bluetooth®, contact with our toll-free customer service center.

U.S.A.

Phone:800-430-0153 (Toll-free) Web: www.MazdaUSA.com/bluetooth Canada Phone:800-430-0153 (Toll-free) Web: www.mazdahandsfree.ca Mexico Center of Attention to Client (CAC) Phone:01-800-01-MAZDA (Toll-free) Web: www.MazdaUSA.com/bluetooth

Device pairing, connection problems


Voice recognition related problems


Regarding problems with calls


Other problems


Bluetooth® Audio
Applicable Bluetooth® specification Ver. 2.0 or higher Response profile • A2DP (Advanced Audio Distribution Profile) Ver. 1.0/1.2 • AVRCP (Audio/Video Remote Control Profile) Ver. 1.0/1.3/ ...

Interior Equipment
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Other materials:

HomeLink Wireless Control System
NOTE HomeLink and HomeLink house are registered trademarks of Johnson Controls. The HomeLink system replaces up to 3 hand-held transmitters with a single builtin component in the auto-dimming mirror. Pressing the HomeLink button on the auto-dimming mirror activates garage doors, gates and oth ...

Starting the Engine
WARNING Radio waves from the key may affect medical devices such as pacemakers: Before using the key near people who use medical devices, ask the medical device manufacturer or your physician if radio waves from the key will affect the device. NOTE • The key must be carried because the ke ...

Slide Motor Removal/Installation
WARNING: Handling a side air bag improperly can accidentally operate (deploy) the air bag, which may seriously injure you. Read the service warnings/cautions in the Workshop Manual before handling the front seat (side air bag integrated).. If the sliding mechanisms on both side ...

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