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Mazda CX-5 Owners Manual: Reporting Safety Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 (TTY:1-800-424-9153) ; go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

NOTE

If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:

Mazda North American Operations 7755 Irvine Center Drive Irvine, California 92618-2922 or P.O. Box 19734
Irvine, CA 92623-9734
Customer Assistance Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown  in this booklet.

Reporting Safety Defects
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Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact Transport Canad ...

Other materials:

ABS Wheel Speed Sensor And ABS Sensor Rotor
Purpose/Function The ABS wheel-speed sensor and ABS sensor rotor detect the rotation condition of each wheel and transmit this information to the DSC HU/CM. The signal from the ABS wheel-speed sensor is the primary signal that the DSC HU/CM uses when carrying out control. ...

Cylinder Head Gasket
Purpose, Function The cylinder head gasket is installed between the cylinder head and cylinder block to prevent leakage of air-fuel mixture, combustion gas, engine oil, and engine coolant. Construction A four-layer type metal gasket has been adopted for the cylinder head ga ...

Pre Tensioner Seat Belt [Two Step Deployment Control System]
Purpose The pre-tensioner seat belt retracts and tightens the seat belt webbing to protect the front passengers during a collision. Function The pre-tensioner seat belts operate (deploy) based on the operation signal from the SAS control module to instantly retract and tigh ...

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