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Mazda CX-5 Owners Manual: Reporting Safety Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 (TTY:1-800-424-9153) ; go to; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other information about motor vehicle safety from


If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:

Mazda North American Operations 7755 Irvine Center Drive Irvine, California 92618-2922 or P.O. Box 19734
Irvine, CA 92623-9734
Customer Assistance Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown  in this booklet.

Reporting Safety Defects

Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact Transport Canad ...

Other materials:

WARNING Always check that the hood is closed and securely locked: A hood that is not closed and securely locked is dangerous as it could fly open while the vehicle is moving and block the driver's vision which could result in a serious accident. Opening the Hood 1. With the vehicle parke ...

Rear Stabilizer Removal/Installation [2 Wd]
WARNING: Verify that the rear crossmember is securely supported by a jack. If the rear crossmember falls off, it can cause serious injury or death, and damage to the vehicle. CAUTION: Performing the following procedures without first removing the rear ABS wheel-spee ...

Wheel Hub Component Removal/Installation [Awd]
CAUTION: Performing the following procedures without first removing the ABS wheel-speed sensor may possibly cause an open circuit in the wiring harness if it is pulled by mistake. Before performing the following procedures, disconnect the ABS wheel-speed sensor connector (body side) ...

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