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Mazda CX-5 Owners Manual: Reporting Safety Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 (TTY:1-800-424-9153) ; go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

NOTE

If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:

Mazda North American Operations 7755 Irvine Center Drive Irvine, California 92618-2922 or P.O. Box 19734
Irvine, CA 92623-9734
Customer Assistance Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown  in this booklet.

Reporting Safety Defects
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Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact Transport Canad ...

Other materials:

Front Sash Molding Installation
WARNING: Using a utility knife with bare hands can cause injury. Always wear gloves when using a utility knife. NOTE: Double-sided adhesive tape has already been attached to the new front sash molding. 1. When installing a new front sash molding, follow the procedur ...

Rear Accessory Socket Removal/Installation
1. Disconnect the negative battery cable.. 2. Insert a tape-wrapped flathead screwdriver into the service hole in the position shown in the figure. 3. Move the flathead screwdriver in the direction of the arrow (1) shown in the figure, pull out the service hole cover, and detach the serv ...

Cargo Compartment Light Removal/Installation
1. Disconnect the negative battery cable.. 2. To prevent scratches or damage, affix protective tape to the position shown in the figure. CAUTION: If a flathead screwdriver is inserted into the gap between the cargo compartment light and trunk side trim, the trunk side trim could int ...

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