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Mazda CX-5 Owners Manual: Reporting Safety Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 (TTY:1-800-424-9153) ; go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

NOTE

If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:

Mazda North American Operations 7755 Irvine Center Drive Irvine, California 92618-2922 or P.O. Box 19734
Irvine, CA 92623-9734
Customer Assistance Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown  in this booklet.

Reporting Safety Defects
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Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact Transport Canad ...

Other materials:

Thermostat Inspection
1. Remove the thermostat.. 2. Visually check that the thermostat valve is closed. 3. Place the thermostat in water. WARNING: During inspection, the thermostat and water are extremely hot and can cause severe burns. Do not touch the thermostat and water. 4. Heat the water and c ...

Rear Stabilizer Control Link Inspection
1. Remove the rear stabilizer control link.. 2. Inspect for bending or damage. If there is any malfunction, replace the rear stabilizer control link. 3. Rotate the ball joint stud 10 times and shake it side to side 10 times. 4. Measure the ball-joint rotational torque using an Allen wrench ...

Fuses
Your vehicle's electrical system is protected by fuses. If any lights, accessories, or controls do not work, inspect the appropriate circuit protector. If a fuse has blown, the inside element will be melted. If the same fuse blows again, avoid using that system and consult an Authorized Ma ...

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