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Mazda CX-5 Owners Manual: Troubleshooting

Bluetooth® does not operate under the following conditions. Check whether the following conditions apply to your Bluetooth® device:

The device is not being operated correctly.

The device is not connected to the Bluetooth® unit equipped on the vehicle.

The device's battery is weak.

A device which interferes with radio wave reception has been placed in the vehicle.

The ignition switch has been turned off.

If none of the above conditions apply, refer to the following to see if any of the problem symptoms correspond to your device.

If the problem cannot be resolved, consult an Authorized Mazda Dealer or Mazda Bluetooth® Hands-Free Customer Service.

Mazda Bluetooth® Hands-Free Customer Service

If you have any problems with Bluetooth®, contact with our toll-free customer service center.

U.S.A.

Phone:800-430-0153 (Toll-free) Web: www.MazdaUSA.com/bluetooth Canada Phone:800-430-0153 (Toll-free) Web: www.mazdahandsfree.ca Mexico Center of Attention to Client (CAC) Phone:01-800-01-MAZDA (Toll-free) Web: www.MazdaUSA.com/bluetooth

Device pairing, connection problems


Voice recognition related problems


Regarding problems with calls


Other problems


Bluetooth® Audio
Applicable Bluetooth® specification Ver. 2.0 or higher Response profile • A2DP (Advanced Audio Distribution Profile) Ver. 1.0/1.2 • AVRCP (Audio/Video Remote Control Profile) Ver. 1.0/1.3/ ...

Interior Equipment
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Other materials:

Auxiliary Jack/Usb Port Removal/Installation
1. Disconnect the negative battery cable.. 2. Remove the upper console.. 3. While pressing the auxiliary jack/USB port. tabs in the direction of the arrows (1) shown in the figure, press the auxiliary jack/USB port. in the direction of the arrow (2) to detach the auxiliary jack/USB port. tab ...

Rear Door Speaker Removal/Installation
Without Bose® NOTE: If the procedure is performed while holding the front door speaker cone, it could deform the cone causing a malfunction. Therefore, perform the procedure while holding any part other than the cone. 1. Disconnect the negative battery cable.. 2. Remove the r ...

Auto Dimming Mirror Removal/Installation
1. Disconnect the negative battery cable.. 2. Remove the screw B. 3. Remove the auto-dimming mirror in the direction of arrow (1) shown in the figure. 4. Detach tabs while push the cover No.2 in the direction of the arrow (2) shown in the figure, then remove the cover No.2 in the d ...

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