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Mazda CX-5 Owners Manual: Reporting Safety Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 (TTY:1-800-424-9153) ; go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

NOTE

If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:

Mazda North American Operations 7755 Irvine Center Drive Irvine, California 92618-2922 or P.O. Box 19734
Irvine, CA 92623-9734
Customer Assistance Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown  in this booklet.

Reporting Safety Defects
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Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact Transport Canad ...

Other materials:

Lap Pre Tensioner Seat Belt [Two Step Deployment Control System]
Purpose The lap pre-tensioner seat belts retract and tighten the seat belt webbing to protect the front passengers during a collision. Function The lap pre-tensioner seat belts operate (deploy) based on the operation signal from the SAS control module to instantly retract a ...

Front Fender Junction Installation [Panel Replacement]
Symbol Mark Installation Procedure 1. When installing new parts, measure and adjust the body as necessary to conform with standard dimensions. 2. Drill holes for the plug welding before installing the new parts. 3. After temporarily installing new parts, make sure the related parts fit p ...

Oil Strainer
Purpose, Function The oil strainer suctions the engine oil in the oil pan using the oil pump vacuum. The engine oil is filtered by the internal filter at that time. Construction The oil strainer is installed on the suction port of the oil pump. The oil strain ...

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