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Mazda CX-5 Owners Manual: Reporting Safety Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 (TTY:1-800-424-9153) ; go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

NOTE

If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:

Mazda North American Operations 7755 Irvine Center Drive Irvine, California 92618-2922 or P.O. Box 19734
Irvine, CA 92623-9734
Customer Assistance Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown  in this booklet.

Reporting Safety Defects
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Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact Transport Canad ...

Other materials:

PID/Data Monitor Inspection [Adaptive Front Lighting System (Afs)]
1. Connect the M-MDS to the DLC-2. 2. After the vehicle is identified, select the following items from the initialization screen of the M-MDS. a. Select “DataLogger”. b. Select “Modules”. c. Select “AFS”. 3. Select the applicable PID from the PID table. 4. Verify the PID da ...

Blind Spot Monitoring (Bsm) Control Module
Purpose Controls the blind spot monitoring (BSM) system. Function The BSM control module emits microwaves to detect an oncoming vehicle's position and speed information via the reflected microwaves. The BSM system is controlled based on the detected vehicle positio ...

Starter Inspection [Skyactiv G 2.0]
On-vehicle Inspection 1. Verify that the battery is fully charged. 2. The starter is normal if it rotates smoothly and without any noise when the engine is cranked. If the starter does not operate, inspect the following: Remove the starter, and inspect the starter unit. ...

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