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Mazda CX-5 Owners Manual: Reporting Safety Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 (TTY:1-800-424-9153) ; go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

NOTE

If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:

Mazda North American Operations 7755 Irvine Center Drive Irvine, California 92618-2922 or P.O. Box 19734
Irvine, CA 92623-9734
Customer Assistance Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown  in this booklet.

Reporting Safety Defects
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Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact Transport Canad ...

Other materials:

Side Air Bag Sensor No. 1 Removal/Installation [Standard Deployment Control System]
WARNING: Handling the side air bag sensor improperly can accidentally operate (deploy) the air bag module, which may seriously injure you. Read the air bag system service warnings and cautions before handling the side air bag sensor.. 1. Switch the ignition to off. 2. Disconnec ...

Seat Track Position Sensor Removal/Installation [Two Step Deployment Control System]
1. Switch the ignition to off. 2. Disconnect the negative battery cable and wait for 1min or more.. 3. Remove the front driver’s seat.. 4. Disconnect the connector from the seat track position sensor by pressing the connector tab and pulling out the lock lever in the direction of the arro ...

Shift Control Module Removal/Installation [C66 M R]
Removal 1. Shift the shift lever to the neutral position. 2. Remove the plug hole plate.. 3. Disconnect the negative battery cable.. 4. Remove the air cleaner and air hose as a single unit.. 5. Remove the battery and battery tray.. 6. Disconnect the control cable from the transaxle. a. ...

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