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Mazda CX-5 Owners Manual: Reporting Safety Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 (TTY:1-800-424-9153) ; go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

NOTE

If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:

Mazda North American Operations 7755 Irvine Center Drive Irvine, California 92618-2922 or P.O. Box 19734
Irvine, CA 92623-9734
Customer Assistance Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown  in this booklet.

Reporting Safety Defects
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Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact Transport Canad ...

Other materials:

Fuel Filler Lid Opener And Lever Removal/Installation
Fuel-filler Lid Opener 1. Open the fuel-filler lid. 2. Remove the nut. 3. Remove the service hole cover on the trunk side trim. 4. While pressing the tabs of the stopper bracket in the direction of arrow (1) shown in the figure, press it in the direction of arrow (2) to detach it fr ...

Positive Crankcase Ventilation (PCV) Valve Inspection
Airflow Inspection 1. Disconnect the section (A) of ventilation hose shown in the figure. 2. Start the engine and verify that vacuum is applied to the end of the disconnected ventilation hose while the engine is idling. If vacuum is not applied to the ventilation hose, perform the p ...

Control System Personalization Features Setting Procedure
1. Connect the M-MDS to DLC-2. 2. After the vehicle is identified, select the following items from the initial screen of the M-MDS. Select the “Module Programming”. Select “Programmable Parameters”. Select menu in the R_BCM. 3. Select an item name, and then ...

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