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Mazda CX-5 Owners Manual: Reporting Safety Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 (TTY:1-800-424-9153) ; go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

NOTE

If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:

Mazda North American Operations 7755 Irvine Center Drive Irvine, California 92618-2922 or P.O. Box 19734
Irvine, CA 92623-9734
Customer Assistance Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown  in this booklet.

Reporting Safety Defects
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Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact Transport Canad ...

Other materials:

Rear Buckle Removal/Installation
1. Switch the ignition to off. 2. Disconnect the negative battery cable and wait for 1 min or more.. 3. Press the release switch, then disconnect the rear center seat belt and rear buckle. 4. Fold down the rear seat back. 5. Remove the trunk board.. 6. Remove the bolt. 7. Remo ...

When Liftgate Cannot be Opened
When Liftgate Cannot be Opened If the vehicle battery is dead or there is a malfunction in the electrical system and the liftgate can not be opened, perform the following procedure as an emergency measure to Open it: 1. Remove the cap on the interior surface of the liftgate with a flathead sc ...

Lift Motor Inspection
WARNING: Handling a side air bag improperly can accidentally operate (deploy) the air bag, which may seriously injure you. Read the service warnings/cautions in the Workshop Manual before handling the front seat (side air bag integrated).. 1. Disconnect the negative battery cable ...

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