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Mazda CX-5 Owners Manual: Reporting Safety Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 (TTY:1-800-424-9153) ; go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

NOTE

If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:

Mazda North American Operations 7755 Irvine Center Drive Irvine, California 92618-2922 or P.O. Box 19734
Irvine, CA 92623-9734
Customer Assistance Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown  in this booklet.

Reporting Safety Defects
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Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact Transport Canad ...

Other materials:

Clock Spring Removal/Installation [Two Step Deployment Control System]
CAUTION: If the disc on the combination switch is deformed or has foreign material adhering to it, performance of the steering angle sensor may be reduced, causing abnormal operation. When handling the clock spring, be careful not to deform the disc and make sure there is no foreign ...

Front Pillar Removal [Panel Replacement]
Symbol Mark Removal Procedure CAUTION: Remove the curtain air bag module to prevent damage before servicing. Front-side Rear-side CAUTION: Avoid cutting with a blowtorch or similar tools as the insulator (shaded area) is flammable. 1. Rough cut the ...

Air Bag System Warning Alarm [Standard Deployment Control System]
Purpose The air bag system warning alarm notifies the driver that a malfunction occurred in the air bag system instead of the air bag system warning light. Function If a malfunction occurs in the air bag system while the air bag system warning light cannot illuminate, the a ...

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