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Mazda CX-5 Owners Manual: Reporting Safety Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 (TTY:1-800-424-9153) ; go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

NOTE

If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:

Mazda North American Operations 7755 Irvine Center Drive Irvine, California 92618-2922 or P.O. Box 19734
Irvine, CA 92623-9734
Customer Assistance Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown  in this booklet.

Reporting Safety Defects
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Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact Transport Canad ...

Other materials:

Pre Tensioner Seat Belt [Standard Deployment Control System]
Purpose The pre-tensioner seat belt retracts and tightens the seat belt webbing to protect the front passengers during a collision. Function The pre-tensioner seat belts operate (deploy) based on the operation signal from the SAS control module to instantly retract and tigh ...

Driving on Uneven Road
Your vehicle's suspension and underbody can be damaged if driven on rough/uneven roads or over speed bumps at excessive speeds. Use care and reduce speed when traveling on rough/uneven roads or over speed bumps. Use care not to damage the vehicle's underbody, bumpers or muffler(s) when ...

Center-Rear Position Seat Belt
Before using the center-rear lap/shoulder belt make sure tongue (A) and anchor buckle (B) are fastened. Fastening the Seat Belt 1. Grasp the seat belt tongue (C). 2. Slowly pull out the lap/shoulder belt. 3. Insert the seat belt tongue (C) into the seat belt buckle (D) until you hear a cli ...

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