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Mazda CX-5 Owners Manual: Reporting Safety Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 (TTY:1-800-424-9153) ; go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

NOTE

If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:

Mazda North American Operations 7755 Irvine Center Drive Irvine, California 92618-2922 or P.O. Box 19734
Irvine, CA 92623-9734
Customer Assistance Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown  in this booklet.

Reporting Safety Defects
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Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact Transport Canad ...

Other materials:

Hazardous Driving
WARNING Be extremely careful if it is necessary to downshift on slippery surfaces: Downshifting into lower gear while driving on slippery surfaces is dangerous. The sudden change in tire speed could cause the tires to skid. This could lead to loss of vehicle control and an accident. When driv ...

Blind Spot Monitoring (BSM) System
Blind Spot Monitoring (BSM) System The Blind Spot Monitoring (BSM) system is designed to assist the driver by monitoring blind spots on both sides of the vehicle to the rear in certain situations such as when changing lanes on roads and freeways. The BSM system monitors the detection areas on ...

Anticorrosion, Sound Insulation, And Vibration Insulation
Body Sealing Apply body sealer where necessary. For locations where application of body sealer is difficult after installation, apply it before installation. Application of Undercoating Apply an undercoat to the required location of the body. Application ...

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