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Mazda CX-5 Owners Manual: Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page).

Please help us by providing the following information:

1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s)

Customer Assistance (Canada)
Satisfaction Review Process Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized Mazda Dealers have both the knowledge and tools to keep your Mazda in top condi ...

Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition. If y ...

Other materials:

Passenger Compartment Temperature Sensor Inspection [Full Auto Air Conditioner]
1. Measure the temperature around the passenger compartment temperature sensor and measure the resistance between passenger compartment temperature sensor terminals A and B. If the characteristics of the passenger compartment temperature sensor are not as shown in the graph, replace t ...

Transfer Oil Inspection [Fw6 Ax EL]
1. Park the vehicle on level ground. 2. Remove the oil level plug with the washer. 3. Checking by hand, verify that the oil is near the brim of the plug hole. If the oil level is low, add the specified amount and type of oil through the oil level plug hole. Transfer oil ...

Shift Point Control (Manual Shift Control) [Fw6 A EL, Fw6 Ax EL]
Outline The TCM operates the manual shift control when the M position is selected. If the M position is selected, manual shifting is prioritized according to the driver’s shift up/shift down operation. However, to assure driving safety and protect the ATX, minimum automatic sh ...

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